Care Support Specialist I

Elevance Health

Care Support Specialist I scheduling patients to maximize provider availability and ensure timely visits. Support healthcare providers with patient interactions and compliance processes.

Posted 5/28/2026full-timeNashville • Illinois, Montana, Tennessee, Texas, Wisconsin • 🇺🇸 United StatesJunior💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Proactive and/or retroactive patient scheduling
Maximize home-based provider availability and ensure timely patient visits
Support providers by answering emails and inbound calls
Assist with HEDIS gap closures and HRA compliance
Multi-tasking including handling calls, texts, facsimiles, and electronic queues

Requirements

What you’ll need

High School diploma or GED
Up to 1 year of experience in an automated customer service environment
Associates or Bachelor’s degree preferred
Working knowledge of the healthcare industry strongly preferred

Benefits

Comp & perks

Health insurance
401(k) contribution
Paid Time Off
Incentive bonus programs
Stock purchase plan
Life insurance
Wellness programs
Financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

proactive schedulingmulti-taskingcommunication

Certifications

High School diplomaGEDAssociates degreeBachelor’s degree