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Administrative Assistant
Elevance HealthAdministrative Assistant overseeing patient check-in and registration at Paragon Infusion Centers. Requires HS diploma and 1 year of healthcare experience in Kansas City, Missouri.
About the role
Key responsibilities & impact- Oversees staff and processes for check-in
- Verifying charts are pulled for scheduled appointments
- demographics/eligibility is updated
- current forms are being utilized
- Listens and responds to patient and/or family members concerns
- Responds to patient questions and complaints
- Routes issues to appropriate personnel
- Analyzes daily administrative operations and utilization of resources
- Assists in Medic user issues
- Ensures proper cash controls are in place and policy and procedures are followed
Requirements
What you’ll need- Requires a HS diploma or equivalent
- a minimum of 1 year of lead/supervisory experience in a health care environment
- any combination of education and experience which would provide an equivalent background
- Bi-lingual (English/Spanish) preferred not required
- 1+ Years of medical front office experience preferred
- Prior authorization experience preferred
- Inbound call experience preferred
- Customer service experience in a medical or professional setting preferred
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs (unless covered by a collective bargaining agreement)
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical front office experienceprior authorization experiencecash controlschart verificationdemographics updatingform utilizationadministrative operations analysisresource utilization
Soft Skills
leadershipcommunicationcustomer serviceproblem-solvinginterpersonal skillsresponsivenessconflict resolution
Certifications
HS diploma or equivalent