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Administrative Assistant
Elevance HealthAdministrative Assistant overseeing patient check-in and registration at Paragon Infusion Centers. Requires HS diploma and 1 year of healthcare experience in Kansas City, Missouri.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
medical front office experienceprior authorization experiencecash controlschart verificationdemographics updatingform utilizationadministrative operations analysisresource utilization
Soft Skills
leadershipcommunicationcustomer serviceproblem-solvinginterpersonal skillsresponsivenessconflict resolution
Tools & Technologies
Medic
Certifications & Qualifications
HS diploma or equivalent
Industry Keywords
health care environmentpatient concernsinbound call experiencebi-lingual (English/Spanish)
About the role
Key responsibilities & impact- Oversees staff and processes for check-in
- Verifying charts are pulled for scheduled appointments
- demographics/eligibility is updated
- current forms are being utilized
- Listens and responds to patient and/or family members concerns
- Responds to patient questions and complaints
- Routes issues to appropriate personnel
- Analyzes daily administrative operations and utilization of resources
- Assists in Medic user issues
- Ensures proper cash controls are in place and policy and procedures are followed
Requirements
What you’ll need- Requires a HS diploma or equivalent
- a minimum of 1 year of lead/supervisory experience in a health care environment
- any combination of education and experience which would provide an equivalent background
- Bi-lingual (English/Spanish) preferred not required
- 1+ Years of medical front office experience preferred
- Prior authorization experience preferred
- Inbound call experience preferred
- Customer service experience in a medical or professional setting preferred
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs (unless covered by a collective bargaining agreement)
- medical
- dental
- vision
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources