Manager I, Learning – BioPlus Specialty Pharmacy

Elevance Health

Manager I Learning overseeing training solutions for BioPlus Specialty Pharmacy. Responsible for high-quality performance solutions and leading a team of Learning & Development associates.

Posted 5/27/2026full-timeLake Mary • Florida, Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Responsible for ensuring successful implementation of high-quality performance solutions to the company and/or specific clients.
Manages a team of Learning & Development associates responsible for the delivery of learning solutions to meet client needs and objectives.
Consults with clients to understand strategic objectives.
Oversees the consistent practice of performance consulting with clients to identify the root causes of performance gaps.
Ensures alignment of local efforts with Enterprise strategic objectives.
Oversees the formulation of teaching outlines, instructional methods, and/or teaching aids.
Ensures courses and other educational information support the overall business objectives.
Oversees the utilization of performance consulting skills in the development of training materials for associates.
May conduct training sessions for clients or Learning & Development associates.
Oversees the implementation of effective training feedback mechanisms to improve training programs and to assess the impact of the investment made in training.
Partners with the Director to develop and implement market or business segment training strategy that aligns with the departmental/enterprise Learning & Development strategy.
Hires, trains, coaches, counsels, and evaluates performance of direct reports.

Requirements

What you’ll need

Requires BA/BS degree in education, communication, business management, organizational effectiveness or related field
A minimum of 4 years management and/or leadership experience
Minimum of 5 years training experience
Prior L&D experience (both training and curriculum design) are a must for this role!
4+ years of experience working in a call center is a must!
Pharmacy or healthcare setting is highly preferred.
Thorough understanding of implementing training programs that span multiple lines of business.
Comfortable training and presenting to large groups
Excellent understanding of adult learning principles.
Previous project management experience.
Experience with change management.

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs (unless covered by a collective bargaining agreement)
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

trainingcurriculum designperformance consultingproject managementadult learning principlestraining program implementationchange management

Soft Skills

leadershipcoachingcommunicationconsultationevaluationpresentation