Community Engagement Navigator, Region 2

Elevance Health

Community Navigator focusing on removing barriers related to Social Determinants of Health. Working in Gaston County, North Carolina with vulnerable populations under Medicaid.

Posted 5/21/2026full-timeGastonia • North Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

engage with members who have been identified as possessing significant SDOH barriers
collaborates with members, interdisciplinary teams, and external stakeholders to identify goals and develop care plans that address barriers related to Social Determinants of Health (SDOH), physical and behavioral health needs, and gaps in care
supports members in accessing healthcare services and resources, while assisting with the development, maintenance, and engagement in new relationships
interface with Care Managers to ensure that the individualized plan is aligned with existing or needed case management efforts
act as a liaison between community stakeholders and the health plan

Requirements

What you’ll need

BA/BS degree in Public Health, Social Work, Rehabilitation Counseling or related field
minimum of 2 years’ experience with marketing, job development, job placement or social work
familiarity with Vocational Rehabilitation and supporting members with overcoming barriers to employment preferred
experience working with Children, Youth, and Families who are being served by Local Departments of Social Services through Foster Care and Adoptive Assistance programs is strongly preferred
experience serving the children and youth involved in Foster Care and Social Services is strongly preferred
ability to demonstrate strong verbal and written communication skills in both virtual and in-person settings
prior experience in managing the delivery of services to meet the needs of children and youth with complex physical and behavioral health needs is strongly preferred
knowledge of resources, supports, services and opportunities required for safe community living for populations is strongly preferred

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical benefits
dental benefits
vision benefits
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Public HealthSocial WorkRehabilitation CounselingVocational RehabilitationJob DevelopmentJob PlacementCase ManagementService Delivery ManagementBehavioral HealthPhysical Health

Soft Skills

Communication SkillsCollaborationInterpersonal SkillsGoal SettingRelationship BuildingProblem SolvingEngagementLiaison SkillsOrganizational SkillsEmpathy