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Patient Enrollment Specialist I – Bilingual Spanish
Elevance HealthPatient Enrollment Specialist guiding new and existing patients through enrollment processes in a virtual setup for a major health company.
About the role
Key responsibilities & impact- Reviewing and prioritizing patient census.
- Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
- Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
- Meet or exceed enrollment targets and key performance indicators.
- Providing support by addressing inquiries and scheduling the initial and annual appointments.
- Enters documentation into the designated systems.
Requirements
What you’ll need- Requires a HS diploma or equivalent
- 1 year of experience in call center, sales, health care or customer focused environment
- Bilingual required for the Carelon Global PR business unit
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs (unless covered by a collective bargaining agreement)
- medical, dental, vision benefits
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communicationcustomer serviceorganizational skillsproblem-solvingteam coordination
Certifications
HS diploma or equivalent