Pharmacy Customer Associate II

Elevance Health

Pharmacy Customer Associate handling customer inquiries via phone and written correspondence. Develops positive customer relations and provides thorough solutions through interaction with internal and external customers.

Posted 5/13/2026full-timeLake Mary • Florida, Nevada, Texas • 🇺🇸 United StatesJuniorMid-Level💰 $19 - $29 per hourWebsite

About the role

Key responsibilities & impact

Develops and maintains positive customer relations
Interacts with internal and external customers
Responds to client issues via telephone and written correspondence
Completes necessary research to provide proactive, thorough solutions
Supports and guides the customer with their personal options and decisions

Requirements

What you’ll need

Requires a HS diploma or equivalent
Minimum of 1 year experience in an automated customer service environment
General knowledge of company pharmacy services, products, insurance benefits, contracts and claims preferred

Benefits

Comp & perks

comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution
Paid Time Off
medical, dental, vision benefits
short and long term disability benefits

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

customer relationscommunicationproblem-solvingresearchguidancesupport

Certifications

HS diplomaequivalent