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Elevance Health

Clinical Program Development Manager

Elevance Health

Managing clinical program development for Elevance Health's population-based clinical quality measures. Overseeing vendor performance and leading program development activities in a hybrid role.

Posted 5/9/2026full-timeMason • Florida, North Carolina, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Manage clinical program development for population-based clinical quality measures, including HEDIS within a clinical area and across all lines of business
  • Oversees vendor contracts, negotiations and service-level agreements and continuously monitors vendor performance
  • Ability to create workflows, prioritize work and manage multiple projects while meeting deadlines
  • Evaluates industry best practices, medical research and other resources to develop clinical programs and tools which facilitate and support quality, cost-effective care
  • Develops and implements an annual plan detailing the strategies, programs and tools to be implemented
  • Leads program development activities
  • Develops and coordinates presentations, communications and implementation for all phases of the clinical programs/tools development and implementation
  • Ensures all programs and tools are compliant with regulatory directives and state/federal laws and policies
  • Identifies system needs to implement clinical programs
  • Develops system requirements and ROI
  • Tracks program performance and results and modifies as needed
  • Provides leadership and guidance to associates involved in program development and implementation activities

Requirements

What you’ll need
  • Requires a BA/BS in business, public health, nursing, epidemiology biostatistics, or related field
  • Minimum of 5 years experience involving analyses of health care data and clinical program development
  • Preferred: Skilled in designing AI prompts for healthcare solutions
  • Demonstrated ability in improving member experience in healthcare
  • Experience in ideation, development and implementation of Quality Medicare Star, Provider and/or CAHPS programs
  • Demonstrated experience in program improvement
  • Experience with vendor management preferred
  • Medicare Part D experience preferred
  • Experience with successfully managing member populations preferred
  • Thorough knowledge of CMS regulations related to CMS Star Ratings
  • Excellent analytical skills

Benefits

Comp & perks
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical
  • dental
  • vision
  • short and long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

ATS Keywords

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Hard Skills & Tools
clinical program developmentHEDIShealth care data analysisAI prompt designQuality Medicare Star programsCAHPS programsprogram improvementvendor managementMedicare Part DCMS regulations
Soft Skills
leadershipcommunicationproject managementworkflow creationprioritizationanalytical skillsguidancepresentation developmentimplementation coordinationdeadline management
Certifications
BA/BS in businessBA/BS in public healthBA/BS in nursingBA/BS in epidemiologyBA/BS in biostatistics