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Elevance Health

Special Programs Case Manager I – Licensed

Elevance Health

Special Programs Case Manager I managing case management via telephonic and home visits in Virginia Foster Care. Engaging with various state agencies and ensuring quality of care.

Posted 5/5/2026full-timeHarrisonburg • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Conducts assessments to identify individual needs
  • Develops comprehensive care plan to address objectives and goals as identified during assessment
  • Supports member access to appropriate quality and cost-effective care and modifies plan(s) as needed
  • Coordinates with internal and external resources to meet identified needs of the member in terms of integrated (physical and behavioral) whole person care
  • Coordinates social determinants of health to meet the needs of the member and incorporates that into care planning
  • Works closely with various state agencies
  • Maintains knowledge of the system of care philosophy; a spectrum of effective, community-based services and supports for those with or at risk for mental health or other challenges and their families, that is organized into a coordinated network
  • Builds meaningful partnerships with designated populations and their families, and addresses cultural and linguistic needs, in order to help them function better at home, in the community, and throughout life
  • Evaluates health needs and identifies applicable services and resources in conjunction with members and their families
  • Provides important information including patient education, medication reconciliation, and identification of community resources and assists with arrangement of follow-up care

Requirements

What you’ll need
  • Requires MS/MA in social work, counseling, or a related behavioral health field or a degree in nursing
  • Minimum of 3 years of clinical experience in social work counseling with a broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment
  • Requires an active, current and valid license as an RN, LCSW, LMHC, LPC, LMFT, or Clinical Psychologist to practice as a health professional within the scope of licensure in applicable states or territory of the United States.
  • Experience working with specialty populations preferred
  • Case management with a broad range of complex psychiatric/substance abuse and/or medical disorders is very strongly preferred
  • Knowledge of Virginia Foster Care is extremely helpful for this role
  • Prior experience working with the Community Services Board (CSB) and/or Department of Social Services (DSS)
  • Traveling to worksites and other locations when necessary
  • Must be computer literate and have some experience using Microsoft applications (Word, Excel, Outlook)

Benefits

Comp & perks
  • merit increases
  • paid holidays
  • Paid Time Off
  • incentive bonus programs
  • medical benefits
  • dental benefits
  • vision benefits
  • short term disability benefits
  • long term disability benefits
  • 401(k) +match
  • stock purchase plan
  • life insurance
  • wellness programs
  • financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
clinical experiencecase managementpsychiatric treatmentsubstance abuse treatmentcare planningpatient educationmedication reconciliationcommunity resource identificationhealth needs evaluationsocial determinants of health
Soft Skills
interpersonal skillscultural competencecommunication skillsorganizational skillspartnership buildingproblem-solvingcollaborationadaptabilityempathyadvocacy
Certifications
RN licenseLCSWLMHCLPCLMFTClinical Psychologist license