RVP, CarelonRx Account Management – West Region

Elevance Health

RVP CarelonRx Account Management leading account management and client satisfaction strategies with a focus on pharmacy services and collaboration with internal teams.

Posted 5/5/2026full-timeWoodland Hills • California, Colorado, Nevada, Washington • 🇺🇸 United StatesLead💰 $171,120 - $308,016 per yearWebsite

About the role

Key responsibilities & impact

Serves as primary Pharmacy Business Driver leading Account Management
Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure
Delivers client retention and satisfaction strategies that drive results, execution excellence
Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention
Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence
In collaboration with VP & Chief Sales Officer CarelonRx, helps align pharmacy services team efforts with business objectives
Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience
Builds solid internal cross-functional relationships at all levels of Client Management, Finance, Operations, and IT
Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders
Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives
Hires, trains, coaches, counsels, evaluates performance of direct reports

Requirements

What you’ll need

Requires a BA/BS and at least 5 years of professional/leadership experience
Preferred Skills: Master’s degree
Account Management/Account Executive PBM experience strongly preferred
Integrated Medical and Pharmacy model experience strongly preferred
10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry
Possess thorough understanding of account management principles
Business, financial, clinical and operational acumen
Exceptional leadership skills
Strategic thinking/planning and results oriented
Team player, winning, bias towards action, and exceptional execution mindset
Integrated medical/pharmacy solution experience
Experience in a highly matrixed organization and familiar with multiple funding types.

Benefits

Comp & perks

comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Account ManagementSalesOperationsPharmacy Benefit Management (PBM)Integrated Medical and Pharmacy modelClient retention strategiesUpselling strategiesPerformance evaluationStrategic planningOperational excellence

Soft Skills

LeadershipCommunicationTeam playerStrategic thinkingResults orientedBias towards actionExecution mindsetInterpersonal skillsCollaborationCoaching

Certifications

BA/BSMaster’s degree