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Training Specialist – LTSS Service Coordination
Elevance HealthTraining Specialist facilitating performance-based learning events focused on care coordination in LTSS markets. Delivers training through varied media in virtual and in-person environments.
About the role
Key responsibilities & impact- Facilitates learning events that are performance-based in nature.
- Delivers synchronous and asynchronous learning events using varied media in virtual and in-person environments.
- Employs rapid course development methodologies to quickly meet market needs.
- Exercises management of the learning environment including learner performance and escalates issues to leadership.
- Measures, tracks and evaluates learner and market satisfaction.
- Thinks and acts globally and is aware of adult learning and cultural differences that drive learner effectiveness.
- Keeps technical skills updated.
- Travels to worksite and other locations as necessary.
Requirements
What you’ll need- Requires BA/BS in related field
- Minimum of 4 years training experience
- Any combination of education and experience, which would provide an equivalent background
- Four years of clinical or sales experience or certification/license in the appropriate field may be required
- Previous international training experience may be required
- Experience in facilitating training preferred
- Previous experience as a LTSS Care/Service Coordinator strongly preferred
- Experience in managed care, preferred
- Very strong written and verbal communication skills, preferred
- Proficiency working with Facets, HIP Product (HIP 2.0), TMV (total member view), MACESS, ACMP highly preferred
Benefits
Comp & perks- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical, dental, vision
- short and long term disability benefits
- 401(k) + match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
training experiencefacilitating trainingcourse development methodologieslearner performance evaluationadult learning principlescultural awareness
Soft Skills
communication skillsmanagement skillsproblem-solving skillsglobal thinking