Behavioral Health EAP Consultant I

Elevance Health

Behavioral Health EAP Consultant I providing crisis intervention and support services for Employee Assistance Program. Working virtually full-time supporting up to 10 million lives in behavioral health services.

Posted 5/3/2026full-timeLatham • Colorado, Florida, New York, Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $64,764 - $101,772 per yearWebsite

About the role

Key responsibilities & impact

Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services
Receives client request, assesses situation, determines appropriate course of action
Provides telephone and or on-site support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s)
Manages Critical Incident Stress Debriefing requests
Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan
Manages shared mailbox that is used by clients and external vendor to forward information that must be reviewed and placed in documentation system

Requirements

What you’ll need

Requires a HS diploma or equivalent
minimum of 3 years of direct psychiatric and/or substance abuse experience
Current unrestricted license such as LPC, LCSW, LMSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required
MA/MS preferred

Benefits

Comp & perks

comprehensive benefits package
incentive and recognition programs
equity stock purchase
401k contribution
paid holidays
paid time off
medical benefits
dental benefits
vision benefits
short and long term disability benefits

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

crisis interventionassessmentproblem resolutionbehavioral healthcaredocumentation system management

Soft Skills

customer servicecommunicationempathyproblem-solvinginterpersonal skills

Certifications

LPCLCSWLMSWLMFTLMHC