Patient Enrollment Specialist, Bilingual Spanish

Elevance Health

Responsible for assisting new and existing patients with enrollment processes while explaining program benefits. Coordinate with internal teams for seamless onboarding and meet enrollment targets.

Posted 5/1/2026full-timeNashville • Tennessee, Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Reviewing and prioritizing patient census
Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business
Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding
Meet or exceed enrollment targets and key performance indicators
Providing support by addressing inquiries and scheduling the initial and annual appointments
Enters documentation into the designated systems

Requirements

What you’ll need

Requires a HS diploma or equivalent
1 year of experience in call center, sales, health care or customer focused environment
Bilingual required for the Carelon Global PR business unit

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical
dental
vision
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcustomer serviceorganizational skillsproblem-solvingteam coordination

Certifications

HS diploma or equivalent