Patient Enrollment Specialist, Bilingual Cantonese

Elevance Health

Patient Enrollment Specialist responsible for new and existing patients. The role involves outreach, explaining benefits, and guiding through enrollment processes.

Posted 5/1/2026full-timeNashville • Tennessee, Texas • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Responsible for new and existing patients
Outreach to patients, explaining the benefits of programs
Guiding patients through the enrollment process
Reviewing and prioritizing patient census
Coordinating with internal teams for seamless onboarding
Meeting or exceeding enrollment targets and KPIs

Requirements

What you’ll need

Requires a HS diploma or equivalent
1 year of experience in call center, sales, health care or customer focused environment
Bilingual required for the Carelon Global PR business unit

Benefits

Comp & perks

merit increases
paid holidays
Paid Time Off
incentive bonus programs
medical benefits
dental benefits
vision benefits
short and long term disability benefits
401(k) +match
stock purchase plan
life insurance
wellness programs
financial education resources

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationcustomer serviceoutreachguidancecoordinationprioritizationtarget achievementKPI management

Certifications

HS diploma or equivalent