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Manager, Pharmacy Clinical Operations – Advanced Home Delivery
Elevance Health. Managing mail order operations including oversight of queue management, process development, dispensing accuracy and cross functional team collaboration.
About the role
Key responsibilities & impact- Managing mail order operations including oversight of queue management, process development, dispensing accuracy and cross functional team collaboration.
- Developing and implementing clinical pharmacy programs to promote quality and cost-effective drug utilization.
- Assisting in the development of new clinical products.
- Managing clinical pharmacy operations and staff to ensure clients' objectives and deliverables are met.
- Overseeing departmental processes, policies and procedures, training, and communication.
- Ensuring achievement of department goals and objectives.
- Hiring, training, coaching, counseling, and evaluating performance of direct reports.
Requirements
What you’ll need- Requires BA/BS in Pharmacy or a PharmD and minimum of 5 years of experience in managed care, authorization, or related pharmacy experience; or any combination of education and experience, which would provide an equivalent background.
- Current unrestricted Pharmacist license in applicable state(s) required.
- Experience working in high-volume mail-order pharmacy environment with strong understanding of end-to-end fulfillment workflows, queue performance, and SLA-driven production.
- Ability to use operational analytics to optimize performance, reduce cost-to-fill and collaborate effectively across pharmacy.
Benefits
Comp & perks- Merit increases
- Paid holidays
- Paid Time Off
- Incentive bonus programs
- Medical, dental, vision benefits
- Short and long term disability benefits
- 401(k) + match
- Stock purchase plan
- Life insurance
- Wellness programs
- Financial education resources
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical pharmacy programsqueue managementprocess developmentdispensing accuracyoperational analyticsend-to-end fulfillment workflowsSLA-driven production
Soft Skills
team collaborationcoachingcounselingevaluating performancecommunication
Certifications
Pharmacist license