Financial Operations Recovery Specialist I
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Columbus • Florida, Ohio, Virginia • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Reviews and validates paid claims for overpayments using various techniques including system-based queries, specialized reporting, or other research
- Determines and calculates amount of overpayments and processes refunds
- Researches voluntary refunds for accuracy
- Requires accurate balancing of all accounts
- May work with internal staff from other departments to ensure customer satisfaction
- May perform collection activities to ensure the recovery of overpayments and maintenance of unprocessed cash and accounts receivable balances
Requirements
- Requires a H.S. diploma or equivalent
- a minimum of 1 year of claims processing and/or customer service experience
- Strong medical claims processing experience highly preferred
- Proficient in Microsoft Excel
Benefits
- merit increases
- paid holidays
- Paid Time Off
- incentive bonus programs
- medical benefits
- dental benefits
- vision benefits
- short and long term disability benefits
- 401(k) +match
- stock purchase plan
- life insurance
- wellness programs
- financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims processingoverpayment calculationrefund processingaccount balancingcollection activitiesaccounts receivable managementdata analysisreportingsystem-based queriescustomer service
Soft skills
attention to detailcommunicationcollaborationproblem-solvingcustomer satisfaction focus
Certifications
H.S. diploma or equivalent