Director I, Digital Claims Operations
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • Massachusetts, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $148,984 - $223,476 per year
Job Level
Lead
About the role
- Lead key operational functions within Claims
- Oversee teams requiring more complex processes or support
- Ensure timely issue resolution and stability across Claims platforms and processes
- Drive process optimization efforts across Claims operations to improve cycle time
- Manage digitization initiatives to support operational business processes
- Obtain and manage resources to get things accomplished within units of responsibility
- Ensure teams meet production levels and quality, guiding corrective actions as needed
- Build strong partnerships with various internal teams
Requirements
- Requires a BA/BS degree in Information Technology, Computer Science or related field
- Minimum of 7 years of experience leading technology teams and/or cross functional project teams
- 5 years management and/or leadership experience
- Proven experience leading Claims Operations teams and strategy within a large healthcare payor environment strongly preferred
- Proven track record leading Digital Transformation in a Claims operational setting strongly preferred
- Digital literacy strongly preferred
- Health insurance industry experience strongly preferred
- Claims operational experience strongly preferred
- Process Improvement/Six Sigma skillset preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Wellness programs
- Stock purchase plan
- Incentive and recognition programs
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
process optimizationdigitizationprocess improvementSix Sigmaclaims operationsdigital transformationproject management
Soft skills
leadershipteam managementissue resolutionpartnership buildingquality assurance