Account Service Manager
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Indianapolis • California, Illinois, Nevada, New York • 🇺🇸 United States
Visit company websiteSalary
💰 $69,972 - $119,952 per year
Job Level
Mid-LevelSenior
About the role
- Provides strategic planning and account management for large accounts
- Directs and manages the administration of contractual requirements and obligations
- Manages the new and renewal implementation process for accounts
- Interfaces with operations to ensure smooth delivery of services
- Maintains ongoing account relationships at multiple levels throughout the customers' organizations
- Makes recommendations for improvements to meet customers' expectations
- Provides both on-site and off-site customer service
- Coordinates open enrollment meetings, renewal process, and training sessions
- Makes routine account visits
Requirements
- Requires a BA/BS
- Minimum of 3 years of experience managing business operations and/or customer relationship
- Any combination of education and experience that provides an equivalent background
- Travel to worksite and other locations as necessary
- Account Management experience preferred
- Experience working in a TPA preferred
- Experience working with fully insured/ASO groups preferred
Benefits
- Comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution
- Paid holidays
- Paid Time Off
- Medical benefits
- Dental benefits
- Vision benefits
- Short and long term disability benefits
- Wellness programs
- Financial education resources
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
strategic planningaccount managementcustomer servicerelationship managementrecommendation makingcoordinationcommunication
Certifications
BABS