Program Manager – Individual Renewals
Elevance Health
full-time
Posted on:
Location Type: Hybrid
Location: Louisville • Florida, Kentucky, Montana • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and design client-facing legal notices and retention pages to enhance Individual renewal communications.
- Manage and coordinate the development, approval, implementation, and compliance of ongoing client-facing communications.
- Work within program budgets and ensure programs meet their stated objectives.
- Provide subject matter expertise in response to day-to-day client-facing business communication issues.
- Research industry trends and practices to enhance program effectiveness.
- Manage relationships with external partners.
- Coordinate and help develop training related to client-facing communications.
- Establish program success measures and perform periodic assessments to evaluate program success.
Requirements
- Requires a BA/BS degree or a minimum of 5 years of experience in program/project management with a focus on client-facing environments; or a combination of education and experience providing equivalent expertise.
- Background in client facing communication design with strong organizational skills preferred.
- Experience in a client-focused environment and have a track record of managing successful programs preferred.
Benefits
- Health insurance
- 401(k) +match
- Stock purchase plan
- Life insurance
- Wellness programs
- Paid Time Off
- Merit increases
- Incentive bonus programs
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementclient communication designprogram evaluationcompliance management
Soft skills
organizational skillsrelationship managementsubject matter expertisetraining development
Certifications
BA degreeBS degree