Financial Planning and Analysis

• Takes inbound calls, makes outbound calls, and assists in scheduling patient orders
• Understands a patient's financial need and assists with coordinating and enrolling in Pharmaceutical Manufacturer and/or foundation assistance programs
• Communicates and collaborates with patients, physicians and payors providing them necessary information and supporting financial documents
• Keeps appropriate parties abreast of patients' financial requests
• Documents and communicates the patient's medical record and financial assistance information
• Acts as a liaison between billing and collection departments to assist in resolving financial assistance matters
• Stays updated with Federal, State, and contractual regulations regarding copay assistance and manufacturer programs
• Maintains focus during extended periods of sitting and handling multiple tasks in a fast-paced, high-pressure environment
• Demonstrates empathy and persistence to resolve caller issues completely

Patient Financial Coordinator

FP&A Manager

Commercial Finance Manager

Senior Financial Analyst

Senior Manager, Strategic Planning, Network Strategy & Provider Experience

Finance Tax Analyst