Program Manager

• Development and ongoing management of the OhioMyCare self-direction program available HCBS waivers.
• Daily management and oversight of the Ohio self-direction program operations including enrollment, eligibility, FMS operations, claims payment, member communications and coordination of services for enrollees.
• Responsible for oversight of contracts with financial management services entities and conducts routine audits of key performance indicators and contract adherence.
• Serve as the liaison between the MCO, member, FMS and state.
• Support business strategies through an integrated portfolio of external client facing projects or initiatives.
• Collaborate with the LTSS COE as part of the larger enterprise/regional external client facing program.
• Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day-to-day external client facing business issues.
• Research applicable self-direction practices and remains aware of industry trends.
• Coordinates training related to the state self-direction programs; develops program success measures and performs periodic assessments of program success.

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Program Director