Quality Manager
Element U.S. Space & Defense
full-time
Posted on:
Location Type: Office
Location: Fullerton • California • 🇺🇸 United States
Visit company websiteSalary
💰 $113,000 - $133,000 per year
Job Level
Mid-LevelSenior
About the role
- Effectively manage the day-to-day implementation of Quality Management programs
- Embed and drive a culture of quality assurance and improvement of quality programs in all parts of lab operations
- Lead and contribute to the development and execution of the facility’s quality objectives and programs
- Develop and implement workplace policies and procedures in accordance with ISO standards; ensure they are up to date
- Lead and manage publications and calibration teams by setting clear expectations, providing ongoing coaching and feedback, and fostering a high-performance culture aligned with organizational goals
- Oversee the facility's daily quality operations and identify opportunities for improvement
- Drive accountability and ownership of the quality management system, focusing on improving on-time delivery and eliminating re-work
- Manage site accreditations, e.g., ISO/IEC 17025, and other regulatory requirements, including deficiency responses and closeouts
- Establish and implement appropriate quality programs to reduce the cost of poor quality and improve compliance with regulations and standards, company objectives, and customer requirements
- Manage assessments and visits from customers and other regulatory bodies as required
- Prepare monthly or annual quality reports, including key performance indicators (KPI) such as First Time Right (FTR), customer feedback/complaints and corrective actions, and present the information to management which includes annual management review
- Conduct audits: internal to implementation of the QMS and standards and technical audits (in partnership with engineering team members)
- Stays informed of developments concerning ISO standards.
Requirements
- Minimum 5 years’ experience with ISO related Quality Management systems, accreditation, certification, and maintenance
- Experience in participating in quality investigations, undertaking true cause analysis, developing corrective action plans, and ensuring the effectiveness of actions undertaken
- Experience participating in a multi-functional team
- Experience managing a team of quality professionals (preferred)
- Bachelor’s Degree in a technical field or equivalent (preferred)
- Experience in the Aerospace and/or defense industry (preferred)
- Good understanding of MS Office software (e.g., Word, Excel, PowerPoint, etc.)
- Proficiency in quality management software and tools (eQMS)
- Proficiency in conducting data analysis and reporting statistics
- Excellent communication and organizational skills
- Strong analytical and problem-solving skills
- Ability to enforce high-quality standards
- Excellent supervisory and leadership skills
- Ability to train new employees
Benefits
- Medical, Dental, Vision
- Short- and Long-Term Disability
- Life Insurance
- Flexible Spending Accounts
- Seven (7) paid holidays and four (4) paid floating holidays, depending on your hire date
- Paid Time Off (PTO), accrued biweekly
- 401k with employer match
- Twelve (12) hours of Paid Volunteer Time Off (PVTO) each year
- Tuition reimbursement and other employee programs
- Flexible schedules offered at some of our labs
- Monthly Lab Bonus plans (Based on position)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ISO standardsQuality Management systemsAccreditationCertificationCorrective action plansData analysisQuality investigationsTechnical auditsKey performance indicators (KPI)First Time Right (FTR)
Soft skills
CommunicationOrganizational skillsAnalytical skillsProblem-solving skillsLeadership skillsSupervisory skillsCoachingTeam managementHigh-quality standards enforcementTraining
Certifications
ISO/IEC 17025