Eightfold

Contract TA Operations Specialist – Quality, Audit, Compliance

Eightfold

contract

Posted on:

Location Type: Office

Location: San Jose • California • Idaho • United States

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Salary

💰 $85,000 - $192,000 per year

About the role

  • Own and maintain TA quality standards across requisition setup, candidate evaluation, interview documentation, offer processes, and hiring outcomes, using data analytics and AI-assisted insights to surface trends, prioritize risk, and drive corrective actions with TA teams
  • Develop and continuously improve quality assurance audits — including scoring frameworks, sampling methodology, and remediation tracking — and partner with Learning & Development to embed quality expectations into training and onboarding informed by audit findings
  • Primary TA owner for recruiting audits, including SOX, internal controls, and regulatory reviews; coordinate audit preparation, evidence collection, validation, and follow-up across TA, GPSS, and partner teams using standardized, technology-enabled evidence management
  • Maintain audit-ready documentation of recruiting processes, controls, and decision points; track findings, risk ratings, and remediation plans; and deliver regular reporting to TA and People leadership with trend analysis and forward-looking risk indicators
  • Liaison between TA and the Risk Advisory, Internal Trust & Protection group, and Privacy to ensure recruiting controls, data handling, and AI-enabled tools align with enterprise risk frameworks, security requirements, and global privacy standards
  • Support risk assessments for new recruiting technologies, process changes, and AI-enabled capabilities; translate requirements into clear operational guardrails for TA teams
  • Complete and monitor TA-related purchase order (PO) processes, partner with Procurement and Finance on compliant vendor onboarding and contract adherence, and maintain audit-ready records of vendor usage, PO activity, and agency engagements to support controls testing and risk reviews
  • Complete day-to-day operations of the global TA referral program. This includes maintaining ATS workflows, monitoring activity, and supporting recruiters and employees
  • Partner with HRIS, Payroll, and regional TA teams to implement approved program updates and improvements
  • Analyze referral performance data and user feedback to identify improvement opportunities, support targeted referral campaigns, and deliver recommendations to improve candidate experience, referral quality, and program adoption
  • Translate complex policy, regulatory, and compliance requirements into practical operational mentorship for TA teams
  • Serve as the operational point of contact for recruiting vendors and agencies on process, compliance, and documentation requirements

Requirements

  • Bachelor's degree or equivalent experience in HR, Business, Operations, Compliance, or a related field
  • Experience in TA operations, HR operations, compliance, audit, or risk-adjacent roles
  • Strong attention to detail with the ability to manage routine work accurately and consistently
  • Clear written and verbal communication skills; able to translate sophisticated requirements into actionable mentorship
  • Familiarity with recruiting systems (ATS, interview scheduling tools, AI-enabled platforms)
  • Experience partnering with Legal, Risk, Privacy, or Security teams
  • Comfortable working in global, matrixed environments with multiple customers
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Paid family leave
  • Robust paid time-off program
  • Paid holidays
  • Income protection programs for illness or injury
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsquality assurance auditsscoring frameworkssampling methodologyregulatory reviewsrisk assessmentscomplianceaudit documentationvendor onboardingprocess improvement
Soft Skills
attention to detailclear communicationmentorshipcollaborationproblem-solvingorganizational skillsadaptabilityanalytical thinkingstakeholder managementcustomer service
Certifications
Bachelor's degree in HRBachelor's degree in BusinessBachelor's degree in OperationsBachelor's degree in Compliance