Staff Technical Customer Manager – SSD/DRAM
Eightfold
full-time
Posted on:
Location Type: Office
Location: Longmont • Colorado, Idaho • 🇺🇸 United States
Visit company websiteSalary
💰 $122,000 - $224,000 per year
Job Level
Lead
Tech Stack
Cloud
About the role
- Support Micron's Enterprise and cloud datacenter customers team
- Act as the primary interface between the customer and engineering/design centers
- Develop long-term relationships with customers to support streamlined communication and qualification efforts
- Proactively define qualification requirements and processes to shape a qualification plan
- Provide an interface for the customer to engineering groups and design centers
- Communicate customer qualification requirements and status to management, sales and development teams
Requirements
- Bachelor’s degree in Computer Science (CS), Computer Engineering (CE), Electrical Engineering (EE), or a related field
- At least 10 years of experience in storage or related high-tech industries
- Proven experience working with sales, customers, engineers, and product development teams
- Strong project management skills and ability to manage customer communications and action logs
- Ability to communicate technical information professionally, both verbally and in writing
- Willingness to work evenings, holidays, and weekends as needed.
Benefits
- Choice of medical, dental and vision plans
- Benefit programs that help protect your income if you are unable to work due to illness or injury
- Paid family leave
- Robust paid time-off program
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Computer ScienceComputer EngineeringElectrical Engineeringstorage systemsqualification processesproject management
Soft skills
customer communicationrelationship buildingproactive problem solvingtechnical communicationteam collaboration