ECPI University

Financial Assistance Advisor

ECPI University

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Advises students about methods to pay for their education, financial aid eligibility, application procedures, financial assistance programs, costs, indebtedness, money management and financial planning; individualizes information to the particular needs and situation of the student
  • Collects and/or analyzes financial data on students to determine financial aid eligibility and makes awards within federal, donor and/or institutional guidelines
  • Evaluates unusual/mitigating circumstance documentation or information provided by the student; exercises judgment by making adjustments or revisions to costs, contribution, need or dependency status as exceptions to the prescribed process
  • Answers questions, inquiries or requests from students, parents, or guardians in person or in writing regarding financial aid programs and eligibility
  • Analyzes system generated reports such as grades and enrollment status or award status to verify continued compliance and eligibility of students receiving aid under federal and institutional guidelines; notify students of changes in eligibility of awards and alternatives to amend the situation
  • Interfaces with students and lenders, employers and/or Student Services staff to resolve concerns

Requirements

  • Bachelor’s degree preferred
  • 2-3 years of related experience
  • Any equivalent combination of education, experience, and/or training
  • Proficiency in Microsoft Office
  • Proficiency in CampusVue Student database, preferred
  • Utilizing AI tools preferred
  • Well-developed oral and written communication skills
  • Excellent organizational and analytical skills
  • Ability to quickly master new methodologies, technologies and systems
  • Ability to handle a high pressure environment with significant timeline pressures
  • Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service
  • Ability to work independently and with a team as well as with various constituents.
Benefits
  • Tuition scholarship program available to employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • 401(k) participation with possible employer contributions
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
financial aid eligibilityfinancial data analysiscost evaluationjudgment in financial adjustmentsreport analysiscompliance verificationcustomer service
Soft Skills
oral communicationwritten communicationorganizational skillsanalytical skillsability to work under pressureteamworkindependence
Certifications
Bachelor’s degree