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Senior Director of Marketing
EBGLead the marketing organization for Undercover Tourist, a leading e-commerce company in theme park travel. Drive strategic growth and customer acquisition while managing a high-performing team.
About the role
Key responsibilities & impact- Own overall marketing strategy and annual planning aligned with company revenue, budgets and growth objectives
- Manage marketing P&L and budget allocation across paid, owned, and earned channels with clear ROI accountability
- Drive data-driven decision making across the organization through marketing attribution, customer analytics, and performance modeling
- Present marketing performance, insights, and strategic recommendations to both internal and external stakeholders as requested
- Identify and execute strategic growth opportunities including new marketing channels and activations, partnerships, and customer segments
- Own customer acquisition strategy and execution across paid media (Meta, TikTok, YouTube), SEO, email, SMS, and other channels as assigned
- Create video and written content briefs ensuring cohesive storytelling, platform experimentation, community growth, and performance optimization
- Drive continual SEO and AI content optimization
- Manage annual paid media budget with clear CPA targets; optimize spend allocation based on channel performance and attribution modeling
- Manage end-to-end creator/influencer programs including partner identification, contract negotiation, campaign briefs, and performance tracking with clear ROI measurement
- Pitch and drive strategic marketing partnerships with key theme park partners (Walt Disney World, Disneyland, Universal Orlando) to unlock co-op marketing budgets and exclusive offers
- Negotiate marketing collaborations, content partnerships, and joint promotional opportunities with external creator partners
- Serve as business lead and creator liaison at high value creator activations (6-8 events annually with travel to CA/FL)
- Explore and implement AI-driven tools to improve content production, campaign performance and customer engagement
- Lead, mentor, and develop a high-performing marketing organization (currently 2 direct reports, 5 indirect reports)
- Manage direct relationships with agency partners, freelancers, and strategic creator partners
- Establish clear team goals, KPIs, and accountability frameworks; conduct regular performance reviews and development planning
- Foster a culture of experimentation, data-driven decision making, continuous improvement, and customer focus
- Oversee cohesive brand strategy and content roadmap that reinforces Undercover Tourist as the leader in theme park travel and exceptional customer value
- Craft differentiated messaging and positioning; conduct competitive analysis to identify key differentiators and opportunities
- Ensure brand consistency and customer experience excellence across all touchpoints (web, email, social, paid, events, partner channels)
- Own marketing technology stack including UCT custom content admin, SMS platform, analytics (GA4, attribution tools), automation, and AI-powered tools
- Evaluate and drive strategic adoption of martech solutions that improve team efficiency and campaign performance
Requirements
What you’ll need- Bachelor's degree in Marketing, Business, Communications, or a related field required; MBA or advanced degree preferred.
- 8+ years of progressive marketing leadership experience, with demonstrated success owning marketing strategy, budget, and P&L in a direct-to-consumer and e-commerce environment.
- Proven performance marketing expertise across paid social (Meta, TikTok, YouTube), SEO, email, and SMS, with hands-on experience managing large-scale media budgets and optimizing for CPA and ROAS.
- Deep experience building and managing creator and influencer programs, including partner identification, contract negotiation, campaign management, and ROI measurement.
- Strong brand and content strategy instincts, with the ability to craft differentiated positioning and ensure brand consistency across all customer touchpoints in a highly competitive marketplace.
- Demonstrated ability to lead, develop, and inspire marketing teams, establishing clear accountability structures, coaching talent, and building a culture of data-driven experimentation.
- Experience managing co-op marketing partnerships and negotiating joint promotional opportunities with major consumer brands or entertainment partners; familiarity with the theme park or travel industry is a strong plus.
- Advanced analytical capability, comfortable with marketing attribution modeling, GA4, customer analytics, and performance reporting, with a track record of translating data into actionable strategy.
- Entrepreneurial mindset with the ability to think strategically and execute tactically; thrives in a fast-moving, lean environment where autonomy and measurable impact go hand in hand.
- Strong executive presence and communication skills, with experience presenting marketing strategy and performance to senior leadership and external partners.
Benefits
Comp & perks- Medical, Dental & Vision
- 401k Match
- Short Term Disability, Long Term Disability (Company Paid)
- Company Paid Basic Life and AD&D
- Additional Voluntary Benefits
- Flexible Work Arrangements
- 3 Weeks of PTO + 5 Personal Days
- Paid Holiday Break from Christmas to New Year
- Paid Holidays
- Fitness Centers (location dependent)
- Annual Day of Giving
- EBG gives $1000 per year in Tickets-At-Work gift cards to full-time employees to experience and enjoy the savings marketplace!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
marketing strategybudget managementP&L managementperformance marketingSEOemail marketingSMS marketingdata-driven decision makingcontent strategyattribution modeling
Soft Skills
leadershipteam developmentcommunicationstrategic thinkingnegotiationanalytical thinkingcreativitycollaborationcoachingcustomer focus
Certifications
Bachelor's degree in MarketingBachelor's degree in BusinessBachelor's degree in CommunicationsMBA or advanced degree (preferred)