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Change Manager
Dynanet CorporationChange Manager overseeing the full lifecycle of technology changes across Jira and ServiceNow. Enhancing governance and workflow consistency in a fast-paced digital environment.
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Play a central role in enhancing governance, release readiness, and enterprise workflow consistency
- Oversee the full lifecycle of technology changes across configuration tools such as Jira and ServiceNow
- Ensure that all change-control processes are executed with transparency and tracked through effective dashboard reporting
- Administer workflows, enforce standards, and maintain team boards
- Drive ongoing enhancements to change governance
- Communicate processes and train teams to understand and follow change-control expectations
- Manage change control activities and collaborate with teams to ensure compliance
Requirements
What you’ll need- 3+ years of experience in change management or release/change governance
- Hands-on experience with Jira, Confluence, and ServiceNow
- Proven ability to set up consistent Jira boards, Confluence spaces, and governance dashboards that roll up to leadership reporting
- Strong understanding of workflow design and enterprise governance practices
- Jira administration experience strongly preferred
- Advanced Jira configuration or Jira Admin certification
- Experience administering Confluence spaces and structured documentation
- ServiceNow Change Management experience
Benefits
Comp & perks- Medical and Dental Insurance
- Paid Time Off/Holidays
- 401(k) Retirement Plans with Matching
- Remote Work*
- Paid Training
- Employee Referral Program
- Employee Development Program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
change managementrelease governanceworkflow designJira administrationConfluence administrationServiceNow Change Managementdashboard reportingJira configurationgovernance dashboardsstructured documentation
Soft Skills
communicationcollaborationtrainingtransparencyenforcement of standards
Certifications
Jira Admin certification