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Senior IT Infrastructure Analyst
dukeenergySenior IT Infrastructure Analyst supporting Duke Energy’s nuclear infrastructure and business applications. Installing, upgrading, and integrating servers, networks, storage, and virtualization technologies.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting infrastructure and business application technologies, including servers, storage systems, and network devices. Proficient in planning, designing, and implementing computer systems while ensuring effective communication and collaboration across teams.
Highest-signal resume keywords
Infrastructure SupportNetwork Device InstallationOperating Systems ExperienceTechnical DocumentationInterpersonal Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Computer Systems DesignSoftware and Hardware Standards DevelopmentVirtualization PlatformsNetwork SwitchesAccess PointsPerformance IntegrationHardware and Software UpgradesTechnical GuidanceIT Software SupportBusiness Application Technologies
Soft Skills
Strong Oral CommunicationWritten CommunicationConflict ManagementNegotiationTeam Collaboration
Industry Keywords
Nuclear InfrastructureIT Staff SupportTechnical PlanningProcess AdherenceComplex Issue Resolution
About the role
Key responsibilities & impact- Serve as a member of the Nuclear Infrastructure Team
- Provide support for infrastructure and business application technologies, including servers, storage systems, network devices, and virtualization platforms
- Install network switches and access points
- Support Nuclear outages
- Plan, design, install, and/or support computer systems
- Facilitate technical and business planning for upgrades
- Provide technical guidance on software and hardware to IT staff
- Develop or assist in developing IT software and hardware standards
- Assist in designing and implementing required systems
- Integrate software and hardware configurations to maximize performance
- Coordinate hardware and software upgrades with IT areas and business units
- Prepare activity and progress reports for individual and project work
- Evaluate hardware and software developments and recommend improvements or upgrades
Requirements
What you’ll need- Bachelor's degree in Computer Science or another related degree, or High School/GED with 6 years of related work experience in lieu of the degree and 2 years of experience
- Minimum 2 years of related work experience
- 2–3 years of practical experience with operating systems, software, and hardware
- 2–3 years of computer skills, including general usage and support
- Ability to thoroughly document work processes and adhere to processes
- Strong oral and written communication skills
- Strong interpersonal skills, including listening, conflict management, approachability, and negotiation
- Ability to prioritize activities and focus team efforts based on priority
- Ability to research independently, multitask, and meet deadlines under tight timeframes
- Ability to build working relationships across organizational levels
- Ability to work effectively in a work-plan-driven team environment
- Ability to resolve complex issues
- Ability to present technically complex information understandably to business clients and management
- Ability to work independently with little direct supervision
- Ability to recognize when to raise issues and provide status updates
- Ability to absorb change and handle stress and frustration effectively
- Ability to facilitate meetings and provide direction to others
- Must be able to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future
Benefits
Comp & perks- Friendly work environment
- Opportunities for growth and development
- Recognition for your work
- Competitive pay and benefits
- Hybrid work arrangement
- 5–15% travel
- Relocation assistance provided (as applicable)