Supervisor, Operations

DSV - Global Transport and Logistics

Operations Supervisor managing inbound, outbound, staffing, and warehouse operations for DSV, a global transport and logistics provider. Driving safety, productivity, quality, cost, and customer service results.

Posted 8/19/2026full-timeGilbert • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and supervisory skills in logistics and distribution environments, with a focus on operational efficiency, team development, and adherence to safety and quality standards. Proficient in managing resources, scheduling, and communication to meet client and organizational objectives.

Highest-signal resume keywords

Logistics ManagementSupervisory ExperienceMHE CertificationWMS KnowledgeMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Logistics ManagementSupervisory ExperienceMHE CertificationWMS KnowledgeRF Scanner ExperienceForklift OperationMathematical SkillsOperational EfficiencySchedulingCost-Saving Measures

Soft Skills

LeadershipOrganizational SkillsCommunication SkillsAttention to DetailMotivational Techniques

Tools & Technologies

Microsoft OfficeRF ScannersWMS

Certifications & Qualifications

MHE CertificationForklift Training Program

Industry Keywords

LogisticsDistributionWarehouse ManagementCustomer CommunicationKPI Objectives

About the role

Key responsibilities & impact

Supervise inbound, outbound, product slotting, and customer communication activities
Manage labor, scheduling, space utilization, equipment, and manpower
Conduct staff meetings and review daily/weekly work activities
Keep senior management and client representatives informed of critical operational issues
Develop systems and procedures for safe and profitable operations
Manage operations to meet productivity, service, cost, quality, and client KPI objectives
Implement and report ongoing cost-saving measures
Provide ideas and suggestions for operational efficiency
Apply communication and motivational techniques to supervise, counsel, and discipline team members
Support Human Resources and assist with hiring, training, professional development, promotions, wage increases, and performance evaluations
Plan daily work schedules based on work orders, arrival notices, customer instructions, priorities, and available resources
Assign duties to warehouse staff and supervisory duties to experienced team leads
Plan warehouse-space reorganization and changes to supply, equipment, and staffing levels
Train new staff or delegate training responsibilities; assess trainee progress
Monitor job quantity and quality throughout the day and provide guidance
Keep the Operations Manager or Distribution Center Manager advised of progress and problems
Hold regular warehouse staff meetings and discuss improvement ideas and new developments
Assist in physical operations as needed
Maintain team motivation and customer satisfaction
Provide growth and development opportunities for team members
Support and train team members on corporate and client SOP adherence

Requirements

What you’ll need

High school diploma or general education degree (GED)
3 years’ experience working in a logistics, distribution, or relevant environment
1 year experience in a supervisory role
Prior MHE certification / knowledge of basic MHE operation preferred
Satisfactory completion of a forklift training program
Proficient in Microsoft Office (Excel, Work, and Power Point)
Experience with RF Scanners
Knowledge of WMS functions
English reading, writing, and verbal skills
Basic to intermediate mathematical skills
Strong attention to detail and accuracy
Good organizational and personnel skills
Good written and oral communication skills
Good leadership, supervision, and planning skills
Ability to work flexible schedules, including nights and weekends, as required
Ability to participate in cross-training activities
Ability to adapt to change and thrive in a stimulating, fast-paced work environment
Ability to work mandatory or voluntary overtime as dictated by business needs
Ability to work in unregulated warehouse temperatures
Ability to lift, carry, push, or pull 11–20 pounds
Ability to bend, walk, stand, sit, reach above shoulder, squat, or kneel as required

Benefits

Comp & perks

Professional development opportunities through training and cross-training
Opportunity to improve knowledge across multiple areas/departments
Equal employment opportunity and workplace accommodation support