Coordinator, Shipping and Receiving Clerk

DSV - Global Transport and Logistics

Shipping and receiving clerk processing customer orders for DSV, a global transport and logistics provider. Maintaining shipping documentation, inventory records, customer communications, and accurate data entry.

Posted 8/13/2026full-timeNorthlake • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $23 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong attention to detail and accuracy in processing customer orders, maintaining shipping documentation, and responding to inquiries. Proficient in using Microsoft Suites and basic computer applications to manage data and records effectively.

Highest-signal resume keywords

Customer Order ProcessingData Entry and VerificationMicrosoft Suites ProficiencyAttention to DetailCustomer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryOrder ProcessingShipping DocumentationInventory ManagementMathematical Skills

Soft Skills

Verbal CommunicationWritten CommunicationAttention to DetailTimeliness

Tools & Technologies

Office EquipmentComputers

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceShippingReceivingOrder ManagementWarehouse Operations

About the role

Key responsibilities & impact

Process all customer orders in a timely and accurate manner
Generate paperwork and information required for customer orders, checking special requests and shipping paperwork
Coordinate special and last-minute shipping requests with the operations department and expedite orders as necessary
Prioritize customer orders according to scheduled pickup times or pier cutoff
Provide shipping and tracking information
Respond to customer inquiries concerning receipts, shipments, and inventory counts
Report customer feedback and signs of dissatisfaction to management
Oversee order paperwork and maintain corresponding files
Maintain a current and accurate DSV Work Instructions Manual
Answer phone calls and operate office machines and computers
Enter and verify data concerning customer orders, shipments, receipts, and adjustments
Ensure accuracy of receiving and shipping documents
Maintain data and records related to shipping and receiving activities
Assist in resolving discrepancies
Collect inbound freight documentation and route it to the proper record-keeping unit
Comply with all DSV Work Instructions
Perform other clerical duties and backup support as assigned
Work mandatory or voluntary overtime as dictated by business needs

Requirements

What you’ll need

High school diploma or general education degree (GED)
Basic computer skills
Working knowledge of computerized applications, including Microsoft Suites
English reading, writing, and verbal skills
Basic-level mathematical skills
Ability to work in unregulated warehouse temperatures during warmer and colder months
Strong attention to detail and accuracy
Ability to accomplish job tasks in a timely manner
Good verbal and written communication skills
Previous customer service experience, including phone calls and operating office equipment, preferred

Benefits

Comp & perks

Base pay range of $18.00–$23.00 per hour
Benefits offerings available through the DSV Benefits Showcase, with eligibility, coverage options, and plan details varying by location and division
Reasonable accommodations for qualified individuals with disabilities
Equal employment opportunity