Operations

DSV - Global Transport and Logistics

Customer Service Representative providing logistics support in Chengdu. Ensuring compliance and timely updates on shipments while coordinating with customers and internal teams.

Posted 7/30/2026full-timeChengdu • 🇨🇳 ChinaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in coordinating customs clearance and managing shipment logistics while ensuring compliance with internal standards. Proficient in maintaining organized records and providing timely updates to customers regarding shipment status.

Highest-signal resume keywords

Customs Clearance CoordinationShipment Status MonitoringOperational Issue ResolutionCompliance VerificationRecord Maintenance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Proactive CommunicationOrganizational Skills

Industry Keywords

Cargo Arrival MonitoringDelivery ConfirmationTrucking CoordinationDocumentation Management

About the role

Key responsibilities & impact

Provide shipment status and resolve operational issues
Monitor cargo arrival and ensure timely updates
Arrange customs clearance by coordinating required documentation
Communicate proactively with customers regarding shipments
Maintain organized records of shipments and delivery confirmations

Requirements

What you’ll need

Check and verify compliance with internal standards
Coordinate customs clearance and paperwork if required
Schedule final delivery coordinating with trucking partners
Take up additional tasks as assigned

Benefits

Comp & perks

Excellent, efficient and high-quality service to customer
Coordination with overseas agents and carriers
Communication with customers to provide shipment status
Maintain organized records of shipments
Collaborate with internal departments