Training Manager

DSV - Global Transport and Logistics

Manager, Training responsible for developing and improving training programs in logistics operations. Leading quality management initiatives in a major logistics company.

Posted 7/28/2026full-timeChandler • Arizona • 🇺🇸 United StatesSeniorLead💰 $82,560 - $103,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in developing and executing training and quality strategies aligned with business objectives, while leading and mentoring teams to foster a high-performance culture. Proficient in designing competency-based learning programs and implementing quality management systems to drive operational improvements.

Highest-signal resume keywords

Training Program DevelopmentQuality Management SystemsOperational ExcellenceLeadership ExperienceAnalytical Problem-Solving

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training DesignQuality AssuranceOperational CompliancePerformance ScorecardsKPI MonitoringCompetency-Based LearningChange Management

Soft Skills

CoachingMentoringFacilitationCollaborationPresentation Skills

Industry Keywords

LogisticsSupply Chain ManagementTransportationWarehousingDistribution

About the role

Key responsibilities & impact

Develop and execute the organization's training and quality strategy aligned with business objectives.
Design, implement, and evaluate onboarding, operational, and refresher training programs for warehouse, transportation, customer service, and support teams.
Establish quality standards, audit processes, and performance scorecards to ensure operational compliance.
Monitor customer feedback, service levels, operational KPIs, and quality trends to improve overall performance.
Lead, mentor, and develop the Training & Quality team while promoting a high-performance culture.

Requirements

What you’ll need

Bachelor's degree in Business Administration, Supply Chain Management, Logistics, Industrial Engineering, or a related discipline.
7–10 years of progressive experience in Training, Quality Assurance, Operations Excellence, or Learning & Development within the logistics, supply chain, transportation, warehousing, or distribution industry.
Minimum of 3–5 years of leadership experience managing teams and operational projects.
Experience in designing competency-based learning programs and implementing quality management systems.
Proven track record of driving operational improvements and employee capability development.
Excellent coaching, mentoring, and facilitation abilities.
Strong analytical and problem-solving capabilities.
Strong presentation and facilitation skills.
Change management skills.
Ability to work independently while collaborating across multiple departments.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities