Material Handler Specialist

DSV - Global Transport and Logistics

Air Freight Specialist managing air freight operations and customer communications. Ensuring compliance with regulations and maintaining efficient shipment processes in Singapore.

Posted 7/26/2026full-time🇸🇬 SingaporeMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in air freight operations, ensuring compliance with Singapore Customs Regulations and effective communication with customers and vendors. Proficient in managing documentation and invoicing while maintaining high standards of service quality and operational efficiency.

Highest-signal resume keywords

Air Freight OperationsCustomer CommunicationCustoms ComplianceDocumentation ManagementProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Air Export DocumentationCost Accrual VerificationKPI ManagementMicrosoft Office SkillsBasic Computer SkillsTyping Skills

Soft Skills

Effective Communication SkillsOrganizational SkillsAttention to DetailTime ManagementTeam Collaboration

Certifications & Qualifications

Nitec or Higher

Industry Keywords

Singapore Customs RegulationsService Quality DeviationsException ManagementBusiness Process ImprovementISO Procedures

About the role

Key responsibilities & impact

Ensure the accurate and timely movement of air freight to- and from specific locations within the service standards agreed with the Customer in compliance to country’s requirement.
Handle all Customer / Vendor facing communication and shipment related internal communication between/with DSV stakeholders
Provide Customers with proactive exception management in case of service quality deviations including follow-up and problem resolution
Generate Invoice and verify cost accrual are for all shipment related charges within KPI timeline.
Participate in ad-hoc projects related to business process improvement (Internal and External).
Perform value-added task within the scope of the function to meet customer requirements and changes made in the operations process.
Ensure all customs permit declaration are in compliance with Singapore Customs Regulations and Procedures.
Create and manage air export documentation
Accountable Ensure shipments are executed within timeline as per inhouse ISO procedure.
Ensure email communication with customer and external documents are processed in a timely manner

Requirements

What you’ll need

Ability to multi-task
Effective communication skills and professional communication etiquette
Fluency in written and spoken English
Perform well under pressure
Basic computer (Windows PC) skills
Typing skills (at least 30 words per minute)
Decision-making and problem-solving skills
Ability to prioritize and manage time
Attention to detail and accuracy
Organizational skills
Must work well within a team
Microsoft office skills (Eg. words, excel)
Minimum Nitec and above
No working experience required in the air freight industry (For Shipping officer)
Minimum 1-3 years of working experience in the air freight industry (For Senior Shipping officer)

Benefits

Comp & perks

Support a positive and attractive working atmosphere/environment