Freight Forwarder

DSV - Global Transport and Logistics

Freight Forwarder at DSV managing international shipments across air, ocean, and road freight in Ireland. Ensuring customer service excellence while handling complex operational challenges.

Posted 7/24/2026full-timeShannon • 🇮🇪 IrelandMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing international shipments and freight forwarding operations, with a strong focus on supply chain visibility, customer service, and compliance with industry regulations. Proficient in using freight management systems and tools to enhance operational efficiency and support continuous improvement initiatives.

Highest-signal resume keywords

Freight Forwarding ExperienceInternational Shipment ManagementFreight Management SystemsCustomer Service SkillsIAA Aviation Security Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Air Freight OperationsOcean Freight OperationsRoad Freight OperationsFreight Rates UnderstandingSupply Chain Processes

Soft Skills

Planning SkillsOrganisational SkillsProblem-Solving SkillsCommunication SkillsStakeholder Management Skills

Tools & Technologies

Freight Management SystemsBooking PlatformsTrack-and-Trace ToolsMicrosoft Excel

Certifications & Qualifications

IAA Aviation Security Trained

Industry Keywords

Supply Chain ManagementKPI ManagementService Level AgreementsCost ParametersContinuous Improvement

About the role

Key responsibilities & impact

Coordinating international shipments from booking through to final delivery.
Providing end-to-end visibility across the supply chain, including suppliers, carriers, and logistics partners.
Ensuring all activities are managed in line with agreed service levels, KPIs, SOPs, revenue targets, and cost parameters.
Monitoring shipment progress and proactively communicating updates to customers and stakeholders.
Identifying potential supply chain disruptions and implementing solutions before they impact customer operations.
Supporting collaborative information sharing and real-time communication across all parties involved in the transport process.
Ensuring all operational documentation and administrative requirements are completed accurately and on time.
Using freight management systems, booking platforms, and tracking tools to manage shipments effectively.
Supporting continuous improvement initiatives and contributing to departmental, branch, and company objectives.
Building strong relationships with customers, suppliers, carriers, and international colleagues.

Requirements

What you’ll need

Experience in freight forwarding within Ireland, with strong knowledge of air, ocean, and road freight operations.
Experience managing international shipments, freight management systems, booking platforms, and track-and-trace tools.
Strong understanding of freight rates, carrier networks, and supply chain processes.
Excellent planning, organisational, and problem-solving skills, with the ability to manage multiple priorities and deadlines.
Strong customer service, communication, and stakeholder management skills.
Intermediate Microsoft Office skills, particularly Excel.
Ability to work accurately under pressure in a fast-paced environment.
IAA Aviation Security trained and compliant with relevant industry regulations.
Results-driven, adaptable, and committed to delivering high-quality service.

Benefits

Comp & perks

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Cycle Scheme
Employee counselling, for support with physical and mental wellbeing.
Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover.