Associate - Air Freight, Export

DSV - Global Transport and Logistics

Logistics professional managing daily operations in air freight forwarding at DSV. Ensuring timely and accurate shipment processing and customer communication.

Posted 7/23/2026full-timeColombo • 🇱🇰 Sri LankaJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in logistics management, particularly in air export operations, with a strong focus on payment collection, document handling, and proactive problem-solving. Effective communication and customer relationship management are essential for ensuring timely shipments and addressing client needs.

Highest-signal resume keywords

Logistics ManagementAir Export OperationsPayment CollectionDocument HandlingCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

DSR MaintenanceJob PlanningShipment CoordinationDocument VerificationProblem Solving

Soft Skills

Clear CommunicationProactive ApproachCustomer Assistance

Certifications & Qualifications

Degree in LogisticsDegree in Business Management

Industry Keywords

Forwarding IndustryAir ExportDDU ShipmentsDDP ShipmentsTDS Deduction

About the role

Key responsibilities & impact

Maintaining DSR on daily basis for ready reference.
Follow up on daily job during day start and completion per deadline, job planning for complete day.
Ensuring clear communication to all related parties for shipments specifically for critical ones.
Follow up with Airlines export cargoes on regular basis and make sure that all shipment fly on time and documents delivered in time from airlines.
Responsible for payment follow up / collection for credit customer for nomination shipments
Responsible to make sure documents are not getting released without 100% payment for Cash Customer, any TDS deduction must be on letter head from customer to maintain proper accounting / future follow up.
Ensure to follow company procedures and policies in terms of document handling / secrecy / accounts etc.
Problem solving with own experience and/or approaching manager with solutions.
Identify future problems based on current situation and take proactive action
Approaching existing customer for their other business irrespective of mode of shipment
Extending assistance to customer service on business which is handed by them
Respond to overseas/ local queries for DDU/DDP shipments and other rate requests

Requirements

What you’ll need

A degree or a professional qualification in Logistics, Business Management
2 – 4 years’ experience in forwarding industry and well versed with industry knowledge for Air Export

Benefits

Comp & perks

Providing quality / high level of service
Professional development opportunities