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Business Support Assistant – FR Parcel
DSV - Global Transport and LogisticsLogistics role ensuring timely booking and processing of shipments in UPS and Tango systems. Handling claims and contributing to process improvements with healthcare shipments.
About the role
Key responsibilities & impact- Ensure processing all Export and Import Parcel shipments requests
- Book shipments to UPS Website and register in Tango
- Update OPS026 – Track & Trace Events accurately
- Conduct investigations for efficient handling of shipments
- Check Data Compliance reports and update missing information
- Upload Commercial Invoice and UPS labels to AMS
- Provide prompt and accurate information to clients
- Adhere to stakeholders’ requirements
- Contribute to Kaizen and process improvement initiatives
- Handle Healthcare/Pharma shipments as per guidelines
Requirements
What you’ll need- Experience in timely booking of Export & Import Parcel shipments to UPS
- Familiarity with Tango system
- Knowledge of Air Events track and trace
- Ability to handle claims process for lost shipments
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements