Warehouse Customer Service Supervisor

DSV - Global Transport and Logistics

Supervisor managing warehouse customer service and billing at DSV. Leading a team to ensure compliance with company policies and efficient operations.

Posted 7/22/2026full-timeBelleville • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $67,000 - $79,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in overseeing administrative functions, billing processes, and team leadership within warehouse operations. Proficient in maintaining accurate documentation, implementing efficient workflows, and ensuring effective communication between departments.

Highest-signal resume keywords

Bachelor's Degree In Business Administration5 Years Of Experience In Administration2 Years In A Supervisory RoleStrong Organizational SkillsLeadership And Team Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Billing Process SupervisionDocumentation And Record-KeepingInventory ManagementAuditing And Review PracticesProblem-Solving Abilities

Soft Skills

Effective CommunicationInterpersonal SkillsAttention To Detail

Industry Keywords

Transportation IndustryLogistics IndustryOffice Management

About the role

Key responsibilities & impact

Oversee all administrative functions related to warehouse operations.
Ensure proper documentation and record-keeping for inventory, shipments, and deliveries.
Implement and maintain efficient office procedures and workflows.
Supervise the billing process to ensure timely and accurate invoicing.
Review and reconcile billing discrepancies and resolve any issues with clients or internal departments.
Lead, mentor, and develop the administrative and billing team.
Act as a liaison between the warehouse and office functions to ensure seamless operations.
Conduct regular audits and reviews of administrative and billing practices.

Requirements

What you’ll need

Bachelor’s degree in Business Administration, Finance, Logistics, or a related field.
Minimum of 5 years of experience in administration, billing, or office management, with at least 2 years in a supervisory role.
Experience in the transportation and logistics industry is preferred.
Strong organizational and administrative skills.
Excellent attention to detail and accuracy.
Strong analytical and problem-solving abilities.
Effective communication and interpersonal skills.
Leadership and team management capabilities.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Professional development opportunities