Customer Service Agent

DSV - Global Transport and Logistics

Customer Service Agent ensuring efficient service and accurate order processing for DSV customers. Responsible for communication between the warehouse and customers regarding their orders and invoicing.

Posted 7/21/2026full-timeBoise • Idaho • 🇺🇸 United StatesJunior💰 $21 - $25 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with the ability to process orders efficiently and maintain positive relationships with clients. Proficient in using MS Office applications and capable of preparing detailed reports as required.

Highest-signal resume keywords

Customer Service ExperienceOrder ProcessingMS Office ProficiencyIntermediate Computer SkillsEnglish Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order ProcessingReport PreparationComputer OperationCustomer Relationship Management

Soft Skills

Communication SkillsInterpersonal Skills

Tools & Technologies

MS Office Applications

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Customer ServiceTelephone Communication

About the role

Key responsibilities & impact

Process and input all customer orders
Maintain a good working relationship with customers
Operate the computer terminal in a proficient manner
Answer incoming telephone calls
Prepare reports concerning customer service as required by supervisors

Requirements

What you’ll need

High school diploma or GED
1 year experience in Customer Service-related capacity
Intermediate computer skills
Proficient with MS Office Applications
English (reading, writing, verbal) proficiency

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off