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Operations
DSV - Global Transport and Logistics客户服务代表在赛诺菲提供货运代理和客户服务，跟进市场需求和客户反馈。处理客户的报告和索赔，并提供必要的支持。
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer service and freight forwarding, with strong communication skills and the ability to handle client inquiries, complaints, and claims effectively. Proficient in English for both verbal and written communication, with a solid understanding of freight regulations.
Highest-signal resume keywords
Customer Service ExperienceFreight Forwarding KnowledgeEnglish ProficiencyCommunication SkillsComplaint Handling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Freight RegulationsQuotation PreparationCargo TrackingClaim Processing
Soft Skills
PatienceListening Skills
About the role
Key responsibilities & impact- 为客户提供高效优质的业务服务
- 跟进客户询价和需求，提供报价
- 及时获取货物运输状况并进行跟踪
- 处理客户投诉及索赔请求
Requirements
What you’ll need- 3年以上的客户服务或货运代理相关经验
- 良好的沟通能力，能够听，有耐心
- 熟悉货运及相关法规
- 具备英语听说能力，能够阅读和书写
Benefits
Comp & perks- 赛诺菲激励计划
- 职业发展机会 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score