Administration Specialist

DSV - Global Transport and Logistics

Administration Specialist providing customer-focused service and support for DSV operations. Collaborating with logistics teams to achieve delivery targets and enhance client satisfaction.

Posted 7/20/2026full-timeSwadlincote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service capabilities with a focus on operational efficiency, timely deliveries, and effective problem-solving. Proficient in Microsoft Office, particularly Excel, to manage reporting and KPI completion.

Highest-signal resume keywords

Customer Service ExperienceWarehouse Operations UnderstandingEffective Time ManagementProficient in MS ExcelProblem Solving

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer Invoicing ProcessesKPI CompletionLogistic Operations Understanding

Soft Skills

Excellent Communication SkillsProven Organisation SkillsMeticulous Attention to Detail

Tools & Technologies

Microsoft OfficeCargoWrite

Industry Keywords

Customer ServiceLogisticsWarehouse Operations

About the role

Key responsibilities & impact

Day to day responsibility for the running of the contract in a customer service capacity
Meet the customer’s operational requirements
Ensure deliveries are made on time in full.
First line support for customer and DSV to ensure that all issues are proactively handled.
Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices
Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.

Requirements

What you’ll need

Previous experience of working in a Customer Service role
Understanding of warehouse and logistic operations
Excellent communication skills
Proven organisation skills and effective time management
Meticulous attention to detail
IT Literate in Microsoft Office
Proficient in MS Excel and reporting
Problem solving
Understanding of CargoWrite is desired, however training can be given.

Benefits

Comp & perks

Enhanced Annual Leave Entitlement from your start, which increases with length of service.
Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
Salary Sacrifice Cycle Scheme
WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
LifeWorks app for access to cashback and discounts on high street and online brands.
Life Insurance and which includes access to expert probate support.