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Customer Service Agent
DSV - Global Transport and LogisticsCustomer Service Agent managing logistics operations at DSV with responsibilities in label control and yard coordination. Ensuring operational efficiency and communication with outbound supervisors.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in inventory control and warehousing administration, with strong skills in data entry, label preparation, and documentation. Capable of utilizing Y/WMS systems and MS Office applications to ensure accurate and efficient operations.
Highest-signal resume keywords
Inventory ControlData EntryY/WMS System UtilizationExcel ProficiencyRF Scanner Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryLabel PreparationInventory ControlDocument FilingBill of Lading Preparation
Soft Skills
Attention to DetailOrganizational SkillsSafety Awareness
Tools & Technologies
Y/WMS SystemRF ScannersMS Office Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Warehousing AdministrationOutbound OperationsLTL Carrier Scheduling
About the role
Key responsibilities & impact- Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner.
- Track and document all labels given out.
- Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis.
- Complete computer data entry required for shipments.
- Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL’s) for all completed outbound loads.
- Schedule LTL carriers for pickup (site specific).
- Document and file all outbound related paperwork in a neat and orderly fashion.
- Maintain a clean, neat, and orderly work area.
- Conduct operations in a manner, which promotes safety.
Requirements
What you’ll need- Must have a high school diploma or general education degree (GED).
- 1-3 years experience working in inventory control or warehousing admin experience.
- Must have Excel Experience and be computer literate.
- Intermediate computer skills
- RF Scanners
- Proficient MS Office Applications
- English (reading, writing, verbal)
Benefits
Comp & perks- health insurance
- retirement plans
- paid time off