Key Account Manager

DSV - Global Transport and Logistics

Key Account Manager managing key local customer relationships to drive sustainable growth for DSV. Act as a knowledgeable partner in logistics solutions and market insights at strategic and operational levels.

Posted 7/18/2026full-timeTilburg • 🇳🇱 NetherlandsMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management within the transport, logistics, or supply chain sectors, focusing on relationship-building and optimizing customer satisfaction. Proficient in identifying growth opportunities and translating customer needs into actionable improvements.

Highest-signal resume keywords

Account ManagementRelationship-BuildingCommercial SkillsFluency in Dutch and EnglishSupply Chain Optimization

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Structured ApproachResults-DrivenCustomer Needs TranslationMarket Insight Sharing

Industry Keywords

LogisticsTransportSupply ChainCustomer SatisfactionCommercial Agreements

About the role

Key responsibilities & impact

developing our key local customers and positioning DSV as a strong, strategic logistics partner
managing, structuring and further developing relationships with key local customers
sharing relevant market insights, advising customers on opportunities to make their supply chains more efficient and reliable
monitoring commercial agreements, customer satisfaction and the continuity of the partnership
further developing existing customer relationships by identifying and following up growth and optimisation opportunities at an early stage

Requirements

What you’ll need

proven experience in account management, preferably within transport, logistics or supply chain
strong relationship-building and commercial skills, enabling you to professionally manage and further develop long-term customer relationships
the ability to translate customer needs, market developments and logistics challenges into concrete improvements and growth opportunities
a structured and results-driven approach, ensuring that agreements, actions and commercial opportunities are followed up carefully
the confidence and subject matter expertise to act as a sparring partner for customers
fluency in both Dutch and English, spoken and written.

Benefits

Comp & perks

a salary that reflects your experience and commercial background, supplemented by a 5% annual gratuity based on your gross annual salary and a performance-related bonus
a company car, laptop and mobile phone, enabling you to optimally support your customers and professional network
a high degree of freedom and responsibility to independently manage your customer portfolio, seize commercial opportunities and shape your own approach
28 days of annual leave, 8% holiday pay, a favourable pension scheme with a 5% employee contribution and access to FiscFree for tax-efficient purchases
extensive career growth and development opportunities within DSV, supported by our DSV Academy, external training programmes and an international network
the opportunity to become part of an ambitious and winning team that wants to move forward, seize commercial opportunities and build the further growth of DSV together.