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DSV - Global Transport and Logistics

Customer Service Agent, CSR

DSV - Global Transport and Logistics

Customer Service Agent supporting clients with exceptional service and accurate order processing. Engaging with customers in Dallas and maintaining documentation for shipping and receiving activities.

Posted 7/16/2026full-timeDallas • Texas • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by effectively managing inquiries and complaints while ensuring accurate order processing and documentation. Proficient in MS Office Applications and WMS functions, with a keen attention to detail and accuracy.

Highest-signal resume keywords
Customer Service ExperienceOrder ProcessingMS Office ProficiencyWMS FunctionsAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Order ProcessingDocumentation MaintenanceIntermediate Computer Skills
Soft Skills
CommunicationRapport BuildingAttention to Detail
Tools & Technologies
MS Office ApplicationsWMS
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer ServiceShippingReceivingOrder Management

About the role

Key responsibilities & impact
  • Build rapport and trust with clients by delivering exceptional service.
  • Process and input all customer orders accurately and timely.
  • Maintain documentation for shipping and receiving activities.
  • Communicate with customers regarding inquiries and complaints.
  • Oversee all paperwork associated with orders and maintain files.

Requirements

What you’ll need
  • Must have a high school diploma or general education degree (GED).
  • 1 year experience in Customer Service-related capacity.
  • Intermediate computer skills.
  • Proficient with MS Office Applications and WMS functions.
  • English (reading, writing, verbal) proficiency.
  • Strong attention to detail and accuracy.

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Paid time off