Lead IT Expert – Technology & Processes

DSV - Global Transport and Logistics

Lead IT Expert managing, optimizing, and evolving technologies for contract logistics at DSV. Collaborate with cross-functional teams to translate business needs into scalable technical solutions.

Posted 7/15/2026full-timeWarsaw • 🇵🇱 PolandSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex software development projects and implementing technology standards in Contract Logistics IT. Proficient in process analysis, design, and optimization, with a strong focus on compliance and modernization initiatives.

Highest-signal resume keywords

Project ManagementProcess Analysis and DesignTechnology ComplianceCloud AdoptionITIL Certification

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software DevelopmentIntegration PlatformsData-Driven Process ImprovementsScanning/Analysis ToolsProgramming LanguagesDatabasesDeployment AutomationTest AutomationProcess MethodologiesTechnology Lifecycles

Soft Skills

Excellent CommunicationProblem-Solving MindsetStrategic ThinkingOwnership and AccountabilityProactive Work Ethic

Tools & Technologies

BPMNLean Six SigmaITILAzureAWS

Certifications & Qualifications

PMPPRINCE2Cloud Certifications

Industry Keywords

Contract LogisticsLogistics ProcessesTechnology StandardsCompliance RequirementsOperational Needs

Tech Stack

Tools & technologies

AWSAzureCloudPMP

About the role

Key responsibilities & impact

Develop and maintain technology standards for the Contract Logistics IT unit aligned with global IT standards, operational needs, compliance requirements, and industry best practices
Drive modernization initiatives such as cloud adoption, automation, integration enhancements, and data‑driven process improvements
Assess and scan existing solutions for technology compliance and drive migration and replacement programs for non-compliant technologies
Ensure standard technology adoption for new solutions, and all used administration and management tools used in Contract Logistics IT
Oversee global IT technology and methodology standards and changes and drive adoption in Contract Logistics IT
Report technology compliance and drive migration programs for noncompliant technologies
Serve as a subject‑matter expert for IT systems, integration platforms, and operational technologies
Assess and improve existing IT processes to increase efficiency, consistency, and quality
Design, document, and maintain IT department processes following recognized standards (e.g., BPMN, ITIL, ISO/IEC 20000)
Ensure processes are consistently followed across project, operations, and support teams
Establish process governance frameworks, including KPIs, compliance checks, and improvement cycles
Facilitate workshops and discussions with cross-functional teams to align requirements and define process outcomes
Train employees on technologies and processes
Partner with tool owners to implement process changes

Requirements

What you’ll need

Proven track record managing complex software development projects as a Project Manager, Program Manager, Product Owner, or higher managerial role
Broad and deep knowledge of modern industry standard technologies across infrastructure, end-to-end software delivery including project management, solution technologies like programming languages, databases, frameworks, and deployment and test automation
Ability to map nonfunctional requirements of complex solutions to best fitting technology approaches
Decent understanding of approaches for seamless migration or replacement of deprecated technologies in existing solutions
Solid knowledge of scanning/analysis tools to detect use of deprecated and noncompliant technologies
Professional experience in process analysis, design and optimization
Professional training or certification in process methodologies (e.g., BPMN, Lean Six Sigma, ITIL) is a plus
Diploma or degree in Computer Science, Information Technology, Information Systems, or a related field
Excellent communication skills, capable of engaging technical and managerial audiences
Strong problem‑solving mindset with the ability to navigate ambiguity
High level of ownership, accountability, and strategic thinking
Certifications such as PMP, PRINCE2, cloud certifications (Azure/AWS), or other technology certifications would be beneficial
Understanding Contract Logistics and general logistics processes would be a plus
Very good understanding of IT project and technology lifecycles
Ability to lead discussions, mediate between teams, and drive consensus
Highly self‑reliant, proactive, and capable of working with minimal supervision
Fast learner with strong analytical and problem‑solving abilities
Fluent in written and spoken English at a professional level.

Benefits

Comp & perks

Sharing the costs of sports activities
Private medical care
Sharing the costs of language classes
Sharing the costs of professional training and courses
Life insurance
Integration events
Corporate gym and sports teams
Coffee / tea
Employee parking space
Extra social benefits
Holiday funds
Christmas gifts
Employee referral program
Charity initiatives
Bicycle parking
Modern, ergonomic office
Yoga in the office