FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Customer Service Agent
DSV - Global Transport and LogisticsCustomer Service Agent responsible for processing customer orders and maintaining client relationships at DSV. Delivering exceptional service while collaborating with various departments for efficient operations.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills by building rapport and trust with clients while ensuring accuracy in order processing and documentation. Proficient in MS Office applications and capable of working independently with attention to detail.
Highest-signal resume keywords
Customer Service ExperienceOrder ProcessingData Entry AccuracyMS Office ProficiencyAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data EntryOrder ProcessingDocument Verification
Soft Skills
Relationship BuildingProblem SolvingCommunication
Tools & Technologies
MS Office Applications
Certifications & Qualifications
High School DiplomaGED
Industry Keywords
Customer OrdersShipping DocumentsDiscrepancy Resolution
About the role
Key responsibilities & impact- Build rapport and trust with Clients by delivering exceptional service
- Process and input all customer orders
- Maintain a good working relationship with customers by responding to inquiries and complaints
- Enter and verify data regarding customer orders and shipments
- Ensure the accuracy of all receiving and shipping documents
- Participate in resolving any discrepancies
Requirements
What you’ll need- High school diploma or GED
- 1 year of experience in Customer Service-related capacity
- Intermediate computer skills
- Proficient with MS Office applications
- Strong attention to detail and accuracy
- Ability to perform duties with minimal supervision
Benefits
Comp & perks- Health insurance
- Paid time off
- Professional development opportunities