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DSV - Global Transport and Logistics

Customer Service Agent

DSV - Global Transport and Logistics

Customer Service Agent responsible for processing customer orders and maintaining client relationships at DSV. Delivering exceptional service while collaborating with various departments for efficient operations.

Posted 7/10/2026full-timeLancaster • Pennsylvania • 🇺🇸 United StatesJunior💰 $24 per hourWebsite

About the role

Key responsibilities & impact
  • Build rapport and trust with Clients by delivering exceptional service
  • Process and input all customer orders
  • Maintain a good working relationship with customers by responding to inquiries and complaints
  • Enter and verify data regarding customer orders and shipments
  • Ensure the accuracy of all receiving and shipping documents
  • Participate in resolving any discrepancies

Requirements

What you’ll need
  • High school diploma or GED
  • 1 year of experience in Customer Service-related capacity
  • Intermediate computer skills
  • Proficient with MS Office applications
  • Strong attention to detail and accuracy
  • Ability to perform duties with minimal supervision

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Data EntryOrder ProcessingDocument Verification
Soft Skills
Relationship BuildingProblem SolvingCommunication
Certifications
High School DiplomaGED