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Project Manager, Business Implementation
DSV - Global Transport and LogisticsProject Manager responsible for successful onboarding and implementation of customer requirements at DSV. Collaborating with stakeholders and ensuring operational excellence in logistics.
Tech Stack
Tools & technologiesGo
About the role
Key responsibilities & impact- Implement Internal Operating Procedures (IOP) for new customers as well as existing customers with additional requirements
- Ensure that tasks, issues, and risks are presented to customers, Commercial, Operations and other business units involved in the implementation projects before Go Live to eliminate or minimize any disputes
- Prepare walk-through process flow orientation to customers, Commercial, Operations and other business units involved in the implementation of IOP to eliminate or minimize any disputes after Go Live
- Implement IOP and ensure usage of the 5d Methodology for Customer Implementation for project management and implementation
- Proactively participate in commercial meetings and joint sales calls to ensure that IOPs are followed and within the commitments made to customers
Requirements
What you’ll need- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field
- Experience in logistics, freight forwarding, supply chain operations, customer implementation, or project management is an advantage
- Strong project coordination and stakeholder management skills
- Excellent communication and presentation abilities
- Proficiency in Microsoft Office applications
- Ability to work effectively in a fast-paced and dynamic environment
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Project ManagementCustomer ImplementationLogisticsFreight ForwardingSupply Chain Operations
Soft Skills
CommunicationPresentationCoordination