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DSV - Global Transport and Logistics

Senior Resilience Manager, Global IT

DSV - Global Transport and Logistics

Senior Resilience Manager enhancing IT service stability at global logistics company DSV. Leading investigations and coordinating service management activities across teams.

Posted 7/9/2026full-timeHedehusene • 🇩🇰 DenmarkSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Change Management and Problem Management, with a strong understanding of ITIL processes and service management principles. Capable of leading investigations and providing transparent reporting to support decision-making.

Highest-signal resume keywords
Change ManagementProblem ManagementITIL ProcessesService Management PrinciplesExcellent Written And Verbal Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Change ManagementProblem ManagementITIL ProcessesService Management
Soft Skills
Excellent Written SkillsExcellent Verbal Skills
Industry Keywords
Technical InsightBusiness PrioritiesService StabilizationTransparent ReportingDecision Support

About the role

Key responsibilities & impact
  • Connect technical insight with business priorities
  • Lead complex IT problems and resilience cases
  • Manage changes and coordinate service stabilization initiatives
  • Provide transparent reporting and decision support

Requirements

What you’ll need
  • Experience with Change and problem management
  • Proven track record of leading major investigations
  • Strong understanding of ITIL processes and service management principles
  • Excellent written and verbal skills in English

Benefits

Comp & perks
  • DSV – Global transport and logistics
  • Opportunities for innovative projects and ongoing career growth