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Operations, Ocean Import
DSV - Global Transport and LogisticsOperations role managing ocean import shipments for DSV - Global transport and logistics. Handling coordination, compliance, and customer service for shipments in transit.
About the role
Key responsibilities & impact- Daily management and coordination of shipments
- Establish and coordinate schedules with carriers and tender shipments
- Create, coordinate country specific documents
- Adhere to all domestic and international shipping regulations
- Track and trace all shipments
- Prepare and publish reports, as requested
- Proactively identify problems and swiftly implement the appropriate solutions
- Confirm rates with carriers
- Responsible for cost containment of shipments, via accounting system
- Evaluate shipments, consolidate loads, select most cost-effective method of pick up and/or delivery
- Ensure all DSV KPIs met throughout the movement of the shipment
- Lane analysis required on orders to select the most appropriate mode of transport within customer requirements
- Daily Communication with customers on relevant issues and resolution
- Manage new account implementation from standard operating procedure to execution
Requirements
What you’ll need- A minimum of two years international transportation industry experience or
- Education in supply chain logistics, international transportation, or a related field of study.
- CIFFA certificate, an asset
- Dangerous Goods Certification, an asset
- GDP Training, if required
- Good command, both verbal and written, English skills.
- Ability to create collaborative engagements and active listening
- Service oriented and able to resolve customer grievances
- Strong interpersonal skills
- Strong problem-solving skills and analytical skills
- Ability to multi-task, plan, prioritize and manage time effectively
- Both a team builder and a team-player
- Excellent organizational and time management skills
Benefits
Comp & perks- Health and safety support
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Shipment CoordinationCost ContainmentLane AnalysisDocument CreationKPI Management
Soft Skills
Interpersonal SkillsService OrientationActive ListeningTeam BuildingOrganizational Skills
Certifications
CIFFA CertificateDangerous Goods CertificationGDP Training