Dragonfli Group

Junior Windows Analyst

Dragonfli Group

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Job Level

Junior

Tech Stack

Cyber SecurityServiceNow

About the role

  • Execute Windows Server upgrades (in-place and migration-based) following approved implementation and rollback plans
  • Perform Windows OS security patching aligned to maintenance schedules and vulnerability remediation targets
  • Support NERC CIP compliance by following required procedures and preserving audit evidence
  • Coordinate planned outages with operations, cybersecurity, application, and infrastructure teams
  • Create and execute change requests in accordance with formal change management processes
  • Perform post-maintenance validation (system health, services, logs, application availability)
  • Produce detailed documentation for all activities to ensure audit readiness and traceability
  • Track, escalate, and support resolution of issues encountered during upgrade and patch cycles

Requirements

  • 1–3 years of experience in Windows Server administration or infrastructure operations
  • Hands-on experience with Windows Server patching, upgrades, and basic troubleshooting
  • Working knowledge of change management processes (ServiceNow or equivalent)
  • Exposure to regulated or compliance-driven environments (NERC CIP preferred but not required)
  • Experience working in production environments with defined maintenance windows
  • Ability to produce clear, accurate, audit-quality documentation
  • Bachelor’s degree in IT, Computer Science, or related field or equivalent hands-on experience
Benefits
  • Health, dental, & vision insurance
  • PTO & Federal Holidays
  • 401(k) employer match
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Windows Server administrationWindows OS security patchingWindows Server upgradesbasic troubleshootingchange management processespost-maintenance validationaudit documentation
Soft Skills
communicationcoordinationproblem-solvingattention to detail