IT Business Analyst – Self-Service Systems

Dps Engineering Gmbh

full-time

Posted on:

Location Type: Office

Location: Hamburg • Germany

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About the role

  • Primary contact for our customers on all questions regarding the daily use of our self-service solution "eCMS-Suite"
  • Implement improvement suggestions from customer feedback and develop and coordinate innovative, sustainable solutions with our customers
  • Act as the interface between our development team and the customer’s business unit
  • Participate in analysis, planning and specification creation for development/programming
  • Create and execute test plans for quality assurance
  • Conduct acceptance tests on-site at the customer's premises

Requirements

  • Completed degree with an IT focus or technical vocational training (e.g., vocational training as an IT specialist / Fachinformatiker)
  • Strong IT affinity, excellent analytical thinking and a strong quality awareness
  • Excellent communication skills and high problem-solving competence
  • Good written and spoken English
  • Team player
Benefits
  • An attractive salary and strong career development opportunities
  • No short-term contracts: we offer a permanent employment contract
  • We support your retirement planning
  • Teamwork matters: collaboration and an innovative corporate culture are more than just words here
  • Open doors: short decision-making paths and direct access to management are guaranteed
  • Grow with us: every individual has the opportunity to contribute their unique strengths
  • Brand new: you will, of course, work with state-of-the-art IT equipment
  • Modern approach: we place the highest value on work–life balance and family-friendly policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assurancetest plansanalysisplanningspecification creationprogramming
Soft Skills
analytical thinkingproblem-solvingcommunicationteam player
Certifications
degree in ITvocational training as IT specialist