Clerical Support II – Onsite

Dovenmuehle

Clerical Support II providing administrative assistance in a leading mortgage subservicing firm. Handling various clerical tasks including mail processing, data entry, and call management in an office setting.

Posted 7/22/2026full-timeLake Zurich • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $18 - $19 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong clerical support capabilities, including effective data entry, document management, and communication skills, while maintaining confidentiality and compliance in a mortgage servicing or banking environment.

Highest-signal resume keywords

Clerical ExperienceData Entry FunctionsEffective Verbal CommunicationConfidential Information HandlingRegulatory Compliance Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryDocument ManagementMail ProcessingFile MaintenancePayment Processing

Soft Skills

Effective CommunicationMulti-taskingPrioritizationAttention to DetailGood Grammar

Tools & Technologies

PC SkillsFax MachineScanner

Industry Keywords

Mortgage ServicingBankingLegal EnvironmentGSE ClaimsBankruptcy Processing

About the role

Key responsibilities & impact

Provides clerical support to the organization and assigned department(s)
Open, identify, sort, and distribute incoming mail
Review contents of mail, date stamp, sort, and count per department standards
Prepare outgoing mail and priority correspondence
Maintain departmental files and documents in accordance with organizational procedures
Perform data entry functions as defined by departmental processes
Scan, fax, file, and copy files and documentation
Successfully complete annual regulatory compliance training
Answer inbound bankruptcy calls according to procedures
Process payment by phone
Email, fax, and mailing addresses to borrowers
Review bankruptcy notifications and set up bankruptcy workstation
File GSE claims timely

Requirements

What you’ll need

High School diploma or equivalent
Basic PC skills
Effective verbal communication skills
Good grammar and proofreading skills
Ability to handle confidential information with discretion
Ability to effectively multi-task and prioritize duties
Clerical experience in mortgage servicing, banking, or legal environment
2-3 years of clerical experience

Benefits

Comp & perks

Medical
Dental
Vision
Wellness
Flexible Spending Account
Employee Assistance Program
Employer paid Life Insurance
Short Term Disability
Long-Term Disability
401 (K) Plan with company match
Paid Vacation
Sick
Personal and Holidays